When I came out of hibernation, a window appears saying that Windows is not genuine
I have a ZT Systems Core i7 PC with Win7 Home Premium 64-bit. It's about a year, but recently, when I came out of hibernation, a window appears saying that Windows is not genuine. When I close and re - enter my ID in the Properties window, it checks and says that the activation is successful. Why this message keep appearing from time to time and how do I get rid of him? Thank you!
A product id is not a product key. your product key is on your COA attached to your computer. (if your laptop, it may be in the battery compartment).
MGA Diagnostic Report:
To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the button continue, after a short time, continue button will change to a copy button.
Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message. (please do not change the report.)
Please indicate the version and edition of windows from your COA. do not specify the product key from the COA.
One issue per thread:
Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).
It is simply too complicated to try to resolve the multiple problems in the same thread.
How to post in your own thread
http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5
Tags: Windows
Similar Questions
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message says that I am not genuine Windows
Separated from this thread.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4THM3 - 74PDB-4P2KH
The Windows Product Key hash: 88kCx56CIRkBJG3 + gKpBHkCTqAA =
Windows product ID: 00371-OEM-8992671-00137
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {8F973713-4555-42AC-8EF9-B11B838BAEA6} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7600.win7_rtm. 090713 1255
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 102
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slui.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office details:{8F973713-4555-42AC-8EF9-B11B838BAEA6} 1.9.0027.0 6.1.7600.2.00010100.0.0.048 x 64 *-*-*-*-4P2KH 00371-OEM-8992671-00137 2 S-1-5-21-1632957827-4231111362-2345578267 TOSHIBA Satellite A505 INSYDE 1.40 20100831000000.000000 + 0004DB83607018400FC 0409 0409 Time(GMT-05:00) Standard is 0 3 TOSINV TOSINV00 102 100 Microsoft Office home and Student 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700137-02-1033-7600.0000-1182015
Installation ID: 003281953205524940334583108061630155101334152353355015
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 4P2KH
License status: licensed
Remaining Windows rearm count: 2
Time to trust: 13/05/2015 01:50:31Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current HWID of Hash: MgAAAAEABAABAAEAAAABAAAAAgABAAEA6GEYfQLfCJ8EM55ijmjSWlonPFSAJNiVXF0 =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
START TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT INTEL Calpella
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INTEL SataAhci
ASPT INTEL Calpella
SSDT INTEL SataAhciIf the problem started in December...
If KB3004394 is installed, uninstall it and reboot twice.
Do a check of updates and install the new version of KB3004394 and other updates.
restart again, run a new report MGADiag and post it.
If the problem started recently...
This may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
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0xC800247 error message says that I am not genuine Windows
Below the full report is produced by the MGADiag tool. I am running Windows 7 Home Premium [Version 6.1.7601]
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {ABCB539A-EA2A-45CF-A770-B953F4EA7EEB} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120503 - 2030
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 100 authentic
Microsoft Expression Web 2-121
Microsoft Office Professional 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 7E90FEE8-198-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office details:
{ABCB539A-EA2A-45CF-A770-B953F4EA7EEB} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-2936973993-4269485491-3530644344 Hewlett-Packard HP Pavilion dv7 Notebook PC Hewlett-Packard F.36 20091009000000.000000 + 000B8863107018400F8 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-MPC 100 121 Microsoft Expression Web 2 12 2F75B12BFA8B576 oHn49xG8pUo6JJfCRwz52x1hlIs = 78727-699-0894115-59287 0 100 Microsoft Office Professional 2007 12 /um8TgRfmJG09lCdX2NdhD6gSDw = 81605-958-5125663-65517 1 83C8370D69BCF7C Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-2372009
Installation ID: 009050044272158684655343018142579033865500200896372465
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: licensed
Remaining Windows rearm count: 2
Time to trust: 23/11/2012-12:13:21
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 11:20:2012 21:02
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys
--> HWID data
Current HWID of Hash: MgAAAAEAAQABAAEAAAACAAAABAABAAEA6GFGZFwWJBwkshIQmohiXqhgOvVYwsR8Rso =
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
LAURENCE
ASF! HPQOEM SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
The common cause for these mismatches is a defective Intel Rapid Storage Tech driver
Download and install the latest version of...
http://Downloadcenter.Intel.com/Detail_Desc.aspx?AGR=Y&ProdId=2101&DwnldID=21730
Then run another MGADiag report and view the results.
-
I get an error message that Windows is not genuine on the computer.
I bought my Dell computer about 18 months ago with Windows 7 pre-installed. For 16 months, I used it without a problem. Lately, however, I get messages burst by saying that I am not genuine Windows.
When I click on the link of the resolution, its 'resolution' is for me to buy Windows! Why this would happen to me? I feel persecuted, and I did nothing wrong!
I do a lot more with my system than surf, email, use Office products and have a couple of card games I bought. How can I get to stop bugging me without buy Windows all over again? As far as I know, I never got a CD with a copy of Windows as you can get in the old days.
Thanks for any help!
Original title: "does not work Windows Genuine? -Yes, I am!
The good news is that your system is now about as authentic :)
I see you also validated successfully as well.
.. .and there is no bad news :D
-
* - Original title - Win7 settings
This is related to other issues on Win7 Aero performance. I have a Core i5 processor 2310 2.9 GHz CPU and a videocard from ATI (AMD) Radeon HD 6570 (I don't know the exact specifications but minimum memory for this model is 512 MB). Well, this should be enough to use Aero. However, when my PC comes out of hibernation, I get a message that the settings have been automatically changed because of not enough memory for operation Aero. Why is it so?
Hello
1. have you made changes on the computer recently?
2. is specific to hibernation question?
3. What is the accurate and complete error message?
Method 1.
Open the Aero Troubleshooter: http://windows.microsoft.com/en-IN/windows7/open-the-aero-troubleshooter
Guided Help: Troubleshooting Aero in Windows 7: http://support.microsoft.com/kb/976170
Method 2.
You can try to change the power settings and check if that helps.
Power management: http://windows.microsoft.com/en-us/windows7/products/features/power-management
Method 3.
You can also update the display drivers and check.
Update a hardware driver that is not working properly: http://windows.microsoft.com/en-hk/windows7/Update-a-driver-for-hardware-that-isn ' t-work properly
Refer.
Sleep and extended: frequently asked questions: http://windows.microsoft.com/en-us/windows7/Sleep-and-hibernation-frequently-asked-questions
I hope this helps.
-
I bought 8 widows when it came out, but now, no purchase is added to the file
I bought the update of Windows 8 at the time when it came out and now I need to find the order number if I can get the product key code, since I lost it. I went into my purchase history, but there was no trace of it. He also said that purchases before 2 years ago wouldn't be here. I had to find my purchase history online help and she said that there was nothing in the record. She asked me if I bought in the store from Microsoft, or Microsoft .com but anyway, it comes back to my account. Now I have no way to read the code, unless I find the order number. Anyone know what I can do?
Hello
Someone else has had this problem... this thread may be useful...
The end of pg1 and pg2...
-
deleted the windows on windows defender and impossible to reinstall! Message comes out and says that I should not install windows defender, because it came with windows vista. How can I try to fix it when I have windows Defender on my computer?
You can not delete Defender in Vista.
It is part of the Vista operating system.
You can only activate / it:
http://Windows.Microsoft.com/en-us/Windows-Vista/turn-Windows-Defender-on-or-off
Enable or disable the Windows Defender
Many anti-virus have conflict Defender (McAfee, AVG, etc.), and turn it out / conflict with it.
Microsoft Security Essentials, it turns off because it has its own version.
See you soon.
Mick Murphy - Microsoft partner
-
When I reboot after installation of service pack 2 on a computer laptop with Windows Vista Home Premium 32-bit Dell XPS M1530, the message comes out and says that updates are not configured correctly, returning from changes. Do not turn off your computer. I installed update readiness tool, but it does still every time. I tried to disable the antivirus software prior to installation.
Hello1. how you try to install Service Pack 2?2. are you able to boot to the desktop?Method:Step 1: If you are able to start the computer in normal mode, then try a clean boot.To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Please note: after troubleshooting, start the computer in normal mode.Step 2: Try to install Service Pack 2 manually.How to obtain the latest Windows Vista service pack
If you are unable to start the computer, then you can follow this link to start the computer in safe mode.
Start your computer in safe mode
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-modeIf you are unable to install Service pack 2, you can consult this article.Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates
http://support.Microsoft.com/kb/949358Please note: method 2 refers about upgrade on site. Perform a repair installation/place will not damage files and applications that are currently installed on your computer. However, I suggest you to back up all important data on the computer before you perform the upgrade on the spot. -
- Hi, I searched high and low for the answers! I searched all over the internet
ten hours! - I'm having a problem with my windows install!
- Everytime I try to download or install anything a message appears saying that my installer was not installed correctly?
- I had my computer for 5 years and have not had a problem like this happen!
- I tried the start menu then pressed the guest who took me to the black screen, I then typed in the cod for the Msi and I then pressed on enter and nothing came?
- But I know that there is something wrong with my installer because when I try to download or install something that to happen (but, when I press the run button, nothing happens?) I do not know???
- Can someone please! I have Windows Vista Home Premium 32 bit! Thank you
original title: Hi, I searched high and low for the answers! I searched all over the internet!- Hi, I searched high and low for the answers! I searched all over the internet
ten hours! - I'm having a problem with my windows install!
- Everytime I try to download or install anything a message appears saying that my installer was not installed correctly?
- I had my computer for 5 years and have not had a problem like this happen!
- I tried the start menu then pressed the guest who took me to the black screen, I then typed in the cod for the Msi and I then pressed on enter and nothing came?
- But I know that there is something wrong with my installer because when I try to download or install something that to happen (but, when I press the run button, nothing happens?) I do not know???
- Can someone please! I have Windows Vista Home Premium 32 bit! Thank you
See this last answer of this forum:
Note: ignore the itunes, the iphone part.
The response is universal. - Hi, I searched high and low for the answers! I searched all over the internet
-
Bought an ASUS Eee PC a few months back - a well - was inactive for a few months and now has the following message displays on the screen "this copy of Windows is not genuine" - riddle previous owner installed Win 7 Professional w/o legitimate key? I have Win 7 Home Premium doc & key that came with the pc but not the Windows 7 installation disc. Is there one had to return/restore Win 7 HP without the original disc for Win 7?
Adding infrom of win diag tool:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - CM74G - RPHKF-PW487
Windows product key hash: 71BRYMECVaSXedfumfu8zryHJVY =
Windows product ID: 00371-177-0000061-85265
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {C258D6DC-FCEC-4D78-A6AE-D0290D63818A} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830 - 0334
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Visio Professional 2003 - 100 authentic
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{C258D6DC-FCEC-4D78-A6AE-D0290D63818A} 1.9.0027.0 6.1.7600.2.00010100.0.0.048 x 32 *-*-*-*-PW487 00371-177-0000061-85265 5 S-1-5-21-3606206582-1294634331-2799272895 ASUSTeK Computer Inc. 1005PE American Megatrends Inc.. 0401 20091110000000.000000 + 000B8B83607018400F4 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 _ASUS_ portable 103 100 Microsoft Office Visio Professional 2003 11 8DD0A165A1C2500 EhKkzIViDaNcyOyUrmH6SKEP5sY = 72085-640-9640702-55176 14 103 Microsoft Office Enterprise 2007 12 fFic3JgCreGGRxyF8uMWB4R4Jcg = 89388-707-1528066-65917 14 ACD7202654E586 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7600.16385Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-2572012
Installation ID: 005144242421870610215885787746464524889844109506716151
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: PW487
License status: Notification
Reason for the notification: 0xC004F009 (grace period expired).
Remaining Windows rearm count: 3
Trust time: 06/01/2013-06:27:26Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
Beyond: 0 x 0000000000000000
Event timestamp: 1:4:2013 22:28
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Current HWID hash: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAJJTQ1TeXyGP8ULjtak5GkPhQ0OYk7nIZActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
CO-SUBMISSION A_M_I_ OEMECDT
LASRYVITRAGE A_M_I_ AMI_OEM
GSCI A_M_I_ GMCHSCI
SSDT PmRef CpuPm
SLIC _ASUS_ Notebookthe key of product in use is touch uses default windows when no key is entered during installation and cannot be enabled. (he has a 30-day grace period that has expired)
See response from Andrew on how to install home premium.Office status: 103 blocked VLK
Microsoft Office Visio Professional 2003 - 100 authentic
Microsoft Office Enterprise 2007 - 103 blocked VLK
your office is not genuine. -
Message windows is not genuine when update
Welcome to all
I'm using windows 7 Home Premium 32 bit EN, install Arabic language show Message windows is not genuine, and when to change Arabic to English hide this message. Please help
.[DON'T] Windows 7 language packs are available for computers that are running Windows 7 ultimate or Windows 7 Enterprise
http://support.Microsoft.com/kb/972813Warning message when the MUI (MUI) multilingual user pack is installed in the incorrect [sic] edition of Windows 7: "this copy of Windows is not genuine".
http://support.Microsoft.com/kb/2105247[Last updated - September 17, 2011, 07:07 UTC]
-
When I use Windows Maovie Maker, the program keeps freezing upwards and says that it does not. I close and try again, but get the same question. in the past, I used this program very well without any problem. Now I do one or two things in the tyring program to create a video and it freezes. Any suggestions how I can fix this problem?
The three main causes of problems of Movie Maker are:
(1) incompatible or damaged source files.
(Photos / videos / Audio clips)Several formats are apparently compatible with
Movie Maker, but the most reliable choices are:Photos - bmp
Video - wmv or dv - avi
Audio - wav, wma, wmv(2) problems with video filters
Open Movie Maker and go... Tools / Options /.
Compatibility tab and disable all filters / OK.If this does not help, try going back to the same
location and on the left, click on the 'all the default settings.
button. / OK.(3) too large or complex project
Create small projects.
Add less Transitions, effects, etc... -
Reactivation of windows does not...
My laptop crashed and I went to get it fixed but its asking me to activate windows by phone and when I enter the installation id its saying that it is not recogizing the code. can you please tell me how do to fix this or if I can call a customer service number. Thank you
The company that fixed your laptop must solve this problem.
-
connection problems on hotmail through msn
After the signing of hotmail, he says that I've not sighed out completely. It is said to close all other open windows and erase cookies, but how ever I try the same thing happens every time by disconnectingHello richardcatchpole,
The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
-
My laptop has a webcam, but Skype says that he does not have a webcam. It is disabled, and if so, how to enable it?
Hello
Close all programs and Skype.
Double-click Control Panel / Device Manager - Imaging - writing down of the brand and model of camera.
on this subject and on the tab of the driver is version. Now, click on update drivers (who are unable to do anything as MS
is far behind the pilots of certification). RIGHT click on the camera - UNINSTALL - REBOOT - it
will update the driver stack.Now, go to the system manufacturer's website and download the latest driver for the camera and the other related camera
software (if not more recent get the same).Just you'd go to Toshiba Support and get the driver for your model laptop.
Go to your model.
http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=downloadGood time to get some other updates here.
Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxI hope this helps.
Rob - bicycle - Mark Twain said it is good.
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