When I click on anything it either in the Outlook Express Preview window to stop answer and I have use the ctrl-alt-del combination for her all over again.

When I click on anything it either in the Outlook Express Preview window to stop answer and I have use the ctrl-alt-del combination for her all over again. Anyone out there have the same problem? If so what did you do about it.

Original title: I'm under Oulook Express 6 Windows XP Home SP3 environment.

Bruce:

The problem has been fixed (I think) but in a most unusual way. Let me explain.

When I was closing down to give the computer a rest yesterday, there was a pop up saying that vprotector expected to close. He really wanted the process of closing until I clicked on finish the process. Curious to know what vprotector is, I searched on the net and got a lot of shots, saying: it is a virus and should be deleted pronto. So I searched the hard drive for the vprot. * and found in the folder program files for AVG!

I then went to AVG to see if it's really a part of AVG and they said yes. If there is a problem with vprot, the toolbar is at fault and needs to be reinstalled. There was one click here to download and run the part of the program to fix the problem. However, I had WebRoot antivirus running that stopped the download of this program as a virus. Because I trust AVG, I've disabled WebRoot and reinstalled the AVG search bar.

I haven't restarted WebRoot and computer flying along as it should, and OE is the link to IE when I click on a link as it has always done.

Seems to me to be the faulty AVG toolbar and a cross with two virus programs upward was at fault. Thank you for your time. Your reply gave me a chance to think differently this problem could arise.

Computers are really complicated machines and we have to be complicated to deal with their problems.

Thanks again,

Fred

Tags: Windows

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