When I click on close downcomputer the hourglass appears on the desktop for more than a minute before the closing down of the icon is displayed

When I try to shut down my computer, I click on start > click on computer of closing and the hourglass appears on the Bureau for more than a minute, when the close icon appearsand I click on it, it takes about 2 minutes to turn off actually. Any suggestions

We need more information!

Borrowing another post by ElderL (the same "JoseIbarra' that Elizabeth23 already mentioned):
Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

What is your Internet browser and version?

Do you have the Windows Desktop Search installed issue?

Your system's disks IDE or SATA drives?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

The afflicted system has a working CD/DVD (internal or external) drive?

You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

What do you see (exactly) that you don't think you should see, and when you see it?

What do not you think that you should see?

If the system works, what do you think might have changed since the last time it did not work properly?

___________________________________________________________
Once you answer these questions to the best of your ability, a lot of people here (don't forget that almost all of us are volunteers who are also using Windows XP) will probably be able to help quickly resolve your problem.
That (ElderL also) might help, too (because its results will contain many answers to the above questions):
Click Start, run and enter in the box:

Msinfo32

Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

For video device and driver information, expand components, click view, click on edit, select all, copy and then paste the information here.

There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

This will minimize back Q & A and eliminate guesswork.

Tags: Windows

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