When I click on START / all PROGRAMS /, most programs do not display on the screen.

I had a problem with a virus. Used Microsoft security programs to remove it. However, when I click on START / all PROGRAMS /, most programs do not display on the screen. Any ideas on how to solve this problem?

Hello

I suggest you to follow these steps and check if that helps:

Method 1:
Try to perform the clean boot and check if it helps:
http://support.Microsoft.com/kb/310353
NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

Method 2:
Create a new user account and check if it helps:
http://support.Microsoft.com/kb/279783

It will be useful.

Tags: Windows

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