When I click on the link while using help and Support in Windows XP, I get an error message saying "page is not available" also a filled red circle crossed out
Original title: help and Support under XP
The installation option "search" in Help and Support is OK, but if I try to open any underlined green/blue link I get the error message "page is not available" also a circle full red bar. This always happens in any response. Obviously something is damaged - but as you please and how to fix it. John
Hello
· You have installed Windows XP Service Pack 3 on the computer?
· You are able to browse normally in internet explore?
This occurs if the Microsoft HTML Help control is blocked (probably by a Microsoft Update) by defining a "Kill bit" in the registry. To resolve the problem, upgrade to Service Pack 3 , which publishes an updated version of the hhctrl.ocx control.
If this doesn't help, run the following command from start, run dialog box:
Regsvr32.exe hhctrl.ocx
Press ENTER
Tags: Windows
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