When I click on the program icon, it used open

Okay, so, I have the Sims 3 on my computer and when I click it, it does not open! I tried everything to remove the drive to scan my computer for viruses! I don't really know WHAT to do, so please help!

Hello

1. which version of the Windows operating system is installed on your computer?

2. what happens when you click on the program?

3. do you get any error code or error message?

4. were you able to install the program successfully?

I would suggest trying the following methods and check if it helps.

Method 1:

Run the fixit from Microsoft Fixit article and if that helps.

Diagnose and repair Windows files and folders problems automatically:

http://support.Microsoft.com/mats/windows_file_and_folder_diag/

Method 2:

Open Task Manager and check if the process of sims 3 is running or not. If the programme is to end the process and check if it helps.

Hope the information is useful.

Tags: Windows

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