When I go to tools > Add-ons, nothings shows under modules, Extensions, etc.

The clickable element only it is "check for updates". All my modules work, but none appear. Even for Extensions, appearance, Plugins, Services.

I don't know how long it was, because I had no need to check until last Friday, when I picked up some malware that slides open a tab on the right side of my screen with 'Hot Deals' on it.

Option "Automatically add" Firefox tells me listed below are my modules (if I can't see them in my own tab modules). There are several here that I recognize at all, but I don't know how I can delete them without that page loading properly.

Using Firefox 25.0.1 with Windows 7

  • Google update
  • Shockwave Flash 12.0 r0
  • The QuickTime Plugin allows you to display a wide variety of multimedia content in Web pages. For more information, see the Web of QuickTime site.
  • iTunes plugin detector
  • 5.1.30214.0
  • Plugin Picasa
  • Deploy Script NPRuntime plugin Library for Java (TM)
  • Shockwave Flash 11.9 r900
  • GEPlugin
  • RealPlayer LiveConnect-Enabled plug-in
  • Download the RealPlayer Plugin
  • RealNetworks (tm) Chrome RealDownloader background plugin Extension
  • RealNetworks (tm) RealDownloader PepperFlashVideoShim plugin
  • RealNetworks (tm) RealDownloader HTML5VideoShim plugin
  • RealDownloader Plugin
  • Adobe PDF plugin for Firefox and Netscape "9.5.5.
  • Nitro PDF plugin for Firefox and Chrome
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision streaming plugin for Mozilla browsers
  • Amazon MP3 Downloader Plugin 1.0.17
  • Detector of presence of WildTangent Games App V2
  • Detection of the Logitech devices
  • RealNetworks (tm) Chrome RealPlayer background plugin Extension
  • RealPlayer Plug-in HTML5VideoShim
  • Windows Activation Technologies Plugin for Mozilla

Thanks for any help you can offer.


If it works in Mode safe mode and normal mode with all extensions (Firefox/tools > Modules > Extensions) off and then try to find which extension is the cause by allowing an extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit ' (Windows: Firefox/file > quit;) Mac: Firefox > quit Firefox. Linux: Firefox/file > exit)

  • If you have many extensions then first turn on half of test extensions that half the problem.
  • Continue to divide the bad half that still has the question until you find that one is causing it.

Tags: Firefox

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