When I have something to stick in wordpad and then change the text, I'll then on preview before printing and most of the time the whole document is not there.

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  When I don't have the two plates, the computer works normally. The only thing that I was not able to do is to set a single plate location no. 2 because I get the message at startup that Intel AMT cannot start without a plate of RAM in slot No. 1.

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  Then, you can choose between 4 GB or 8 GB. The problem is that Yes, the modules are compatible, but not necessarily in the configuration that you put the memory modules in.

  Do you understand what I mean?
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  You have chosen configuration, HP no.

  If you've never built your own PC from scratch, you might remember that the motherboard still comes with a module configuration table memory which lists the modules acceptable configurations.

  I guess that you inadvertently violated the acceptable memory module configuration table.

  Best regards
  ERICO