When I load Illustrator CC 2015 the page says Initialising... and then the program freezes and will not open. I can only successfully open Illustrator once in each tent 4 or 5.
When I load Illustrator CC 2015 the page says Initialising... and then the program freezes and will not open. I can only successfully open Illustrator once in each tent 4 or 5.
This drives me crazy, is anyone else having this problem or know a way to fix it?
Thank you
Liam
Hi Liam,
Please try following steps:
1. close the AI.
2. navigate to C:\Users\your username\AppData (hidden folder) \Roaming\Adobe\ Rename 'Adobe Illustrator 19 settings' folder 'old Adobe Illustrator 19 parameters.
3 re launch HAVE and check.
Thank you
OM
Tags: Illustrator
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