When I open a page in firefox there is nothing on it just a black page with no address bar or whatever it is

When I open a page in firefox there is nothing on it just a black page with no address bar or whatever it is

Currently in version 33, Firefox has implemented a new faster way to loading Web pages. This new feature is called OMTC. However, there are still tweaks to the Mozilla developers make this.

There is a known issue that Mozilla works very hard to fix: If you have black pages on some sites, here's what you can do to avoid the problem in the meantime:

If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    click Help

    then select restart with disabled modules.

If Firefox is not running, you can start Firefox in Mode safe mode as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.

When the Firefox Safe Mode window appears, select "start mode safe."

To disable hardware acceleration

  • Click the menu button

    then select Options.

  • In the window of Firefox Options (or preferences), click on the Advanced tab, and then select general.
  • You will find in the list of parameters, the checkbox use hardware acceleration when available . Clear this check box.

Now, quit Firefox, wait a few seconds and start normally.

Please let us know if this solves the problem. Engineering is also collecting more information on the question would require that you fill out this survey

Thank you!

Tags: Firefox

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