When I opened e-mails. doc or pdf, this message appears: "the application failed to start because its side-by-side configuration is incorect. Check the log of events applications for more details. »

Original title: side-by-side configuration is incorrect

When I opened, try opening some emails. doc or pdf, this msg appears: "the application failed to start because its side-by-side configuration is incorect. Check the log of events applications for more details. »

I'm going to log events, but how to solve the problem by putting the RIGHT configuration to?

Thanks in advance

Hello

1. when the question is is produced?

2. you remember of any change to your computer before the problem?

3. are you using a 32-bit operating system or a 64-bit?

Please visit: What are the information in the event logs? (Event Viewer)

In the meantime, follow these steps and check if they help.

Step 1:

I suggest you install the Visual C ++ 2005 Sp1 Runtime and check if the problem persists:

Microsoft Visual C++ 2005 SP1 Redistributable Package (x 86)

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=200b2fd9-AE1A-4a14-984d-389c36f85647&displaylang=en

Step 2:

If this does not resolve the issue, I would have you done SFC scan on your machine to check if the problem is related to missing or corrupted system files.
 
Aziz Nadeem - Microsoft Support
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Tags: Windows

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    http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=bd512d9e-43c8-4655-81bf-9350143d5867

    Method 2: Run the fixit available at the following link.

    Solve problems with programs that cannot be installed or uninstalled

    http://support.Microsoft.com/mats/Program_Install_and_Uninstall

    Also, check the event log using Event Viewer.

    Please see the link below for more information on how to use Event Viewer to check the error message or information,

    http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

    If you have additional problems, please reply to this post and we will be happy to help you further.

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