When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

Can someone help me please, I don't know how to use a computer I was googlen 4 days! When I opened my computer it always tells me that the file is damaged and unreadable. Please run the Chkdsk utility... I searched my computer for "chkdsk utility" and can't find that. Help, please!

From what you say, you are probably unable to start Windows.

In this case, when you start the computer, keep tapping the key "F8" on the keyboard until the Advanced menu comes up. Then choose "Safe Mode".

You will see something like your ordinary, here to enter office "chkdsk volume: /f" (replace with your hard drive volume, in most cases, it's 'c') at the command prompt.

For reference:

http://support.Microsoft.com/kb/315265

Hope this helps

Post back if necessary

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Tags: Windows

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