When I place a disc in my CD - DVD player, it says that it cannot read the media.

I use a Windows 7 computer and everytime I put a DVD in the drive, it says that it cannot read the disk media. I tried to uninstall and reinstall it, I also tried the Player update. The computer realizes that the drive is in the computer, but it will not play any DVD or CD. Anyone know how I can get running without having to disassemble the computer?

Clean the disc with a DVD cleaning disc, available in most stores and retail businesses.  If this fails so that the reader has probably not and must be replaced.

Tags: Windows

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