When I plug my blackberry phone to my computer dell laptop it dosent conect

When I plug my blackberry phone to my computer dell laptop it dosent conect him what my problem

Hello

1. you receive an error message when you connect the phone to the laptop?

2. What is the serial number and model of the blackberry phone?

3. you try to connect the phone using the USB cable?

4. don't be other devices not detected by the laptop?

You can try to connect the phone to another laptop or a computer running on Windows 7 and check if the device is detected or not.

Method 1:
You can also view the steps provide in the link below in case you use a USB cable to connect the phone.

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

Method 2:

You can also try to download the last set of drivers for the phone, and then try to connect and check if that helps.

https://swdownloads.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22&CPID=OTC-SOFTWAREDOWNLOADS&CP=OTC-SOFTWAREDOWNLOADS

Tags: Windows

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