When I plug my Galaxy s captivate phone into the usb port on my computer, it will charge the phone but will not allow sharing of information from computer phone.

Original title: usb with smart phone problem

When I plug my galaxy s captivate phone into the usb port on my computer, it will charge the phone but I cannot share the news from computer to phone. In fact when I click on the computer icon, it shows the dvd, floppy disks and hard disk but not the phone. I use a mouse usb and headphones and they work fine. I tried to search for devices and it does not work. I run Defender pro anti-virus software and have checked the firewall, but I don't see that his block the phone. I don't know what else to do. Help, please. Thank you

Hi Mike,.

Just to follow up with you on that, that very well may be the cause. Especially when it comes to mobile phones, the real cable you use is very important to have all the features when it is plugged into a computer. Where you can try a new USB cable yet, I hope that whoever is completely compatible with this phone.

Tags: Windows

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