When I plug my helmet, my speakers continue to operate

Hi, using Win 7, during playback of music I plug my headphones but my speakers are still working. I'm on a Toshiba, I'm just lost as to what I can do. I tried using different drivers but not just anywhere. Please help :)

Hello
I ask you to check if the headphones are connected correctly sometimes if the connection is loose you can hear both.
 
Let us first run the troubleshooter of audio playback and check if it solves the problesm with its own. If this is not the case, change the settings manually, as described in method 2.
 
Method 1.
Run the audio Troubleshooter and check. Follow the steps described in the article below and then go to the methods mentioned below:
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter
 
 
Method 2.
Check if your headset is set to use as the default value * Communication * device instead of the default device, or if the two devices are configured by default.
 
If so, that the fault of headphones, so that Windows will only use when they are connected.

You can also try to turn off no matter what you do not want to play.
1. right click on the speaker icon in the taskbar, then select volume control options.
2. place a check mark on "all devices evolving sound.
3 make sure you have "Default uncontrolled communication device".
4. place a check mark on the speakers and headphones.
 
 
Keep us informed of the status of the issue.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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