When I put my PC into sleep mode, it restarts.

Original title: Sleep Mode

Using Windows Vista, when I put my computer to sleep to reboot.  The computer restarts on its own.  When it restarts I get the screen asking me if I want to start normally, as if the computer restarted unexpectedly from the computer.  I'd appreciate any help.  Let me know if you need more details.

Hello
 
 
 
1. have you made changes on the computer recently?
 
First of all, you must disable the auto reboot system error and then we can check if the problem exists in safe mode or not.
 
Method 1.
Step 1. Disable automatic reboot to avoid unwanted restarts on system failure.
a. when your computer starts up keep press F8 on your keyboard until you get the Advanced Boot Options screen.
b. now, use the arrow keys, select Disable automatic restart in case of system error and press ENTER.
 
Step 2 Start your computer in safe mode and check if the problem exists. If it starts successfully and supposed works can be a third-party application or service is causing the problem. We can use the approach 50 / 50 to narrow down the root cause of the problem.

See the article below for instructions on how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
 
Method 2.
It is also recommended that you update all hardware drivers.
For more information see the link below:
http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

 
b. you can also check if all the drivers are available through Windows Update.
http://Windows.Microsoft.com/en-us/Windows-Vista/update-drivers-recommended-links

 
Method 3.
If you suspect a virus activity I highly recommend to run a Scan of Virus online. 
Sometimes the security program installed might not be fair enough. I also recommend you update your security software regularly.
a. follow the link below to start the free online scan:
http://OneCare.live.com/site/en-us/default.htm
 
b. run the malware removal tool from Microsoft.
 
Microsoft Malicious removal tool - 64 bit

http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en
 
 
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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