When I run an analysis complete, there is a 'ultrww.cab' file and the computer turns off. McAfee said to contact Microsoft technical support on this subject

When you run a full scan by McAfee, my computer comes in a file named "ultrWW.cab" and turns off.

McAfee said to contact Microsoft technical support on this subject

What a lame excuse.

Make an indication where ultrWW.cab?  See this thread on a similar problem with Kaspersky AntiVirus: http://forum.kaspersky.com/index.php?showtopic=80688

If the file that causes the problem is in a subdirectory of C:\MSOCache, you can remove the entire C:\MSOCache and all its subdirectories, but use disk cleanup (start > run > cleanmgr > OK) to do.  Read both of these items first:
http://ask-Leo.com/whats_msocache.html
http://support.Microsoft.com/?kbid=825933

Tags: Windows

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