When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page. It ignores even the large amounts. This can be solved? Rose

When I scroll with the wheel of the mouse Microsoft Wireless Mobile Mouse, it jumps instead of sliding to the bottom of the page.  It ignores even the large amounts.  This can be solved? Rose

Hi Rose,
 
The problem occurs on specific applications?
 
This can be for one of the following reasons:
1. bad mouse is selected in the IntelliPoint software.
2. conflict with other mouse or pointer (non-Microsoft) software.
3. problem with IntelliPoint software or drivers.
4 application does not correctly recognize scrolling the mouse messages.
 
I suggest for the link and follow the steps in the KB article:
The problems with the mouse button or scroll the parameters
Note: Put the computer to normal mode after the troubleshooting in clean boot mode.
 
Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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