When I send a Document to sign, and when it is signed, two emails go directly to my trash. Why do they not appear in my Inbox?

When I send a document to sign, the confirmation e-mail arrives in my trash can rather than my Inbox.  Even when the document is signed and sent back to me, the email goes directly to my trash and not Inbox.  Why and how I fix this?

Hello Albert,.

It seems to be a problem with your mailbox you use. I would recommend safelist "[email protected]" and then they would come directly to your Inbox. If the problem persists, I recommend contacting your in-house IT.

Kind regards

-Usman

Tags: Adobe Sign

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