When I start the laptop with home premium, all I get is a blue screen with 'owner' in the middle. None of the arrows or connection etc... I just used last week and was allowed

I start my HP laptop, just get clear blue screen with 'owner' in the middle.  I can't get out of this pic.  even when I turned off, he returns in this... cannot log in or anything

Hello

I suggest you to follow these steps and check if that helps:

Method 1:
Try to start the computer in safe mode and check if the same problem occurs:
http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Method 2:
Try to perform the verification and startup repair if it helps:
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questions

It will be useful.

Tags: Windows

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    Hello:

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    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

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    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

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    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

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    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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