When I test USB headset the sound is barely audible, even if the volume is maximum

Windows 7 x 64

USB headset

Right-click on its icon in the Notifications area.  Playback devices. Choose my device.  Configure.  Click Test.  Ding-ding-ding.  Ding-ding-ding. But it is so low, that I can barely hear it.

Levels tab

Cursor is completely to the right (100).

Balance:

L: 100

R: 100

I never know what to expect from Windows 7 sound. It seems to work perfectly for a while. Then an update will clean up.  Then it works again a few days later. It is about as reliable as the weather.

Hi Lloyd,

Thanks for posting your question on the Microsoft community.

I would like to know some information about the problem so that we can help you better.

What is the brand and model of your computer?

Thank you for details on the issue.

This problem can occur either because of corrupt audio driver or incorrect audio settings.

I would suggest trying the following methods and check if it helps.

Method 1:
Troubleshooting of audio playback and check.
Reference:
Open the troubleshooting of Audio playback
http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

If this does not help, use method 2.

Method 2:
Please use the suggestions in this article and check the issue.
Reference:
No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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