When I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work.

Original title: installation problem windows

I recently had to reinstall windows for my pc that my HARD drive is dead and when I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work. Ive phone microsoft and they say, I have to buy a basic disk and then upgrade with the disk that has always worked for me? any suggestions?

License upgrade and the key that's exactly right, used to upgrade a previous version (Vista, XP) for the version shown on the license (7).

In order to use this key, you need to pre-install your o/s original eligible before moving to 7.

Tags: Windows

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