When I try to assess my computer via the control panel by pressing 'rates receive this computer' i a that 'message windows could not calculate windows experience index because the user cancelled the assessment' how can I solve this problem.

Ideas:

  • information on the performance and the tool programs having problems
  • the user cancelled the assessment
  • installation of Windows vista service pack 2
  • Tracking FAQ

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Hello Marie Claude fernando.

Thanks for posting on the Microsoft answers Forums.

In a command prompt elevated.  WinSAT formal type

I hope that this answer to your questions, if you need further assistance please come back and post, we are more than happy to help you.

Kind regards

Edgar
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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