When I try to download the update of windows I get an error code every time: 802440F.

When I try to download the update of windows I get an error code every time: 802440F. Can you please help me solve this problem?

@ Evanston only!...

You see the effects of a hijackware infection! If you had used the computer longer, I might recommend trying to detect & remove infections. But it would probably take a week or two and I'm sure you have better to do with your time right now so I would recommend the following (which shouldn't take any more than two hours of uninterrupted time).

See...

Cleaning a compromised system
     http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Win7: see "using the custom installation and formatting the hard drive option" (or "reinstall it Windows 7") http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7 article

NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

4 steps to help protect your new computer before going online
     http://www.Microsoft.com/security/pypc.aspx

VERY IMPORTANT! -Online free trial Norton will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool again Norton before installing updates AND BEFORE installing your new application antivirus (for example, Avast5 or Microsoft Security Essentials, free).

Tip: Do not install Spybot again; It's really overkill in Win7 my humble OPINION, especially if you are installing Microsoft Security Essentials.

See also:

Risks & benefits of P2P file sharing
http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
http://www.us-cert.gov/CAs/tips/ST05-007.html

Measures to help prevent spyware
http://www.Microsoft.com/security/spyware/prevent.aspx

Measures to help prevent computer worms
http://www.Microsoft.com/security/worms/prevent.aspx

Avoid fake security software!
http://www.Microsoft.com/security/antivirus/rogue.aspx

If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

Wish I had better news for you.  Good luck & achieve before Thanksgiving 2010!

Tags: Windows

Similar Questions

Maybe you are looking for