When I try to download Win Pro 8.1 from app store I get the message to log on as an administrator.

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• When you try to open some sites Web my computer crashes and I get a message "a problem caused this program blocking interact with windows.

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  Original title: problems with Win7 and MozillaFirefox

  Hi Ulica,

  Thank you to contact Microsoft Community and we will be happy to help you with your concern.

  According to the description, it looks like you are facing an Internet problem on the Windows 7 operating system.

  It would be great if you can answer these questions to help you further.

  1. is the question confined with Mozilla Firefox?

  2 are you able to access the same Web site using Internet Explorer?

  3. have you made changes on the computer before this problem?

  4 are you facing this problem while accessing the secure Web site?

  Problem with Internet Explorer, I would suggest trying the following methods and check.

  Method 1:

  I suggest you add this particular website as a trusted site and check.

  To add a Web site to a security zone: http://windows.microsoft.com/en-US/windows7/Security-zones-adding-or-removing-websites

  Method 2:

  I suggest you to see the steps in the following Microsoft article and check.

  Can't access some Web sites in Internet Explorer: http://support.microsoft.com/kb/967897

  You cannot connect to or connect to secure in Internet Explorer Web sites: http://support.microsoft.com/kb/813444

  Why can't I view some websites? http://Windows.Microsoft.com/en-in/Windows7/why-cant-I-view-some-websites

  Note: There are rather than Internet Explorer 9 as well.

  Note: The feature reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Method 3:

  Internet Explorer not responding, stops working, or restarts: http://support.microsoft.com/gp/PC_IE_EnvManualID

  Note: If the question is limited only with Mozilla Firefox, I suggest you to post the same question in the Mozilla Firefox's Support Forums.

  http://support.Mozilla.org/en-us/questions

  Hope that the information provided is useful.

  If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.

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  Run 'as administrator' If your account has administrator privileges or not.

  Let us know if that suits him.