When I try to install a program (for financial data graphics) I get a message that the wizard to uninstall shield is in use and turn it off before you try again.message # 432, according to me, or perhaps of 423
If I try to install programs by downloading fromm the internt (lately a program to draw and make calculations on financial data) I do not pass. The error message is the following:
Uninstall Shield Wizard is in use
Turn the power off before trying again
error # 423 or 432
Hi GeorgeMcWilliam,
- Did you the latest changes on the computer?
- What program are you trying to install on the computer?
- You are able to install other programs on the computer?
Method 1
See the link below and run the fixit tool available, check if it helps.
Diagnose and solve the program installation and uninstallation problems automatically
http://support.Microsoft.com/mats/Program_Install_and_Uninstall
Method 2
If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.
I suggest that you configure the computer in a clean boot state and check if it helps.
To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.
See section to learn more about how to clean boot.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Reset the computer to start as usual
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
- Click Start , and then click run.
- Type msconfig , and then click OK.
The System Configuration utility dialog box appears. - Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
- When you are prompted, click restart to restart the computer.
Tags: Windows
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