When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.
When I try to install Firefox, I get an error "could not open the output file. I used Firefox before and it doesn't work anymore, so I uninstalled. Cannot re - install now.
This has happened
Each time Firefox opened
I tried to download firefox.
User Agent
Mozilla/4.0 (compatible; INTERNET EXPLORER 6.0; Windows NT 5.1; SV1; AntivirXP08; GTB6.3; .NET CLR 2.0.50727; MS - RTC LM 8)
When you click on the download link on GetFirefox.com, you should be asked if you want to run or save the file. If this situation occurs when you try to run the download, try instead to record and put the file on your desktop or in a similar place, where you are certain that you can find.
When the download is complete, try double-clicking on the downloaded file in the normal Windows Explorer (browse your way to the file from the desktop). This should start the installation.
If, in the Explorer window, you notice that the file seems to be missing the Firefox icon orange/blue, right click the file and select Properties. The image should look like the attached picture (except that mine is in Danish, but that is irrelevant) if saved correctly - if it don't look like this, would you please describe the content or attach a screenshot of the box. Especially what it says under "File Type" - it must be 'program '. If this isn't the case, will have to focus on what could be the problem here.
A bit off-topic, your Internet Explorer seems to be quite a bit outdated (IE 6, where the current version is IE 8), so I highly recommend that you try to run Windows Update to get your system up to date. Is it as a society (such as a thin client Terminal Server computer) system, this is not possible, and most likely, your system administrator will have to help you.
Tags: Firefox
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http://support.Microsoft.com/kb/929135
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