When I try to launch the product, it says serial number is valid but a couldn't product eligible

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  Hi Anthony,.

  You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom

  Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.

  Provide the permissions to read and write to your identifier and then close.

  Then reopen Lightroom. You should be able to open Lightroom.

  Please let us know if it helps.

  Kind regards

  Tanuj

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  Hi avijitm,

  You are using a Mac or Windows computer?

  Make sure there is no hosts blocking Lightroom entry onto the Adobe servers.

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  See Error failed to validate the serial number | CS6

  Let us know if that helps.

  Kind regards

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  When you purchase a download you will be emailed a serial number... did you receive your email?

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• my serial number is valid, but they do not find a product calling on my computer, although I installed CS6 without problem, what is the problem?

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• The serial number is valid, but not the products concerned have been detected on this computer.

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  This means that you have a license to upgrade, and you need a DBA, a complete existing previous license to use it.

• installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer

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• The serial number is valid but said no eligible products have been detected on this computer

  Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.

  

  I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update

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  I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?

  Hello

  This link might help: the entered serial number is valid, but cannot find a product calling on this computer

  Kind regards

  Sheena