When I try to load Quicktime I get "Quicktime for Windows. There is a problem with this Windows Installer package.
Original title: I'm loading Quciktime.
When I try to load Quicktime I get "Quicktime for Windows. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. "How to do this?
Hi Tonyb13apb,
· The issue is limited only during the installation of QuickTime?
· Did you do changes on the computer before the show?
Follow the suggestions below for a possible solution:
Method 1: Uninstall and reinstall QuickTime and check.
http://support.Apple.com/kb/HT1925
Method 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
a. click Start, select run.
b. type msconfigand click OK.
c. the system dialog Configuration utility appears.
d. click on the general tab, click Normal startup - load all services and device drivers and then click OK.
e. When prompted, click on restart to restart the computer.
If the problem persists, you can contact Apple support for more help and information.
http://support.Apple.com/kb/HE57
Let us know if it helps.
Tags: Windows
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Did you change your computer?
Method 1:
I suggest you to see the links and check.
Problem installing iTunes or QuickTime for Windows
http://support.Apple.com/kb/HT1926
See also:
Solve problems with programs that cannot be installed or uninstalled http://support.microsoft.com/mats/Program_Install_and_Uninstall
How to solve problems when you install or uninstall programs on a Windows computer
http://support.Microsoft.com/kb/2438651
I also suggest you to contact the Apple support and check.
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