When I try to open a video ig "windows media player has stopped working.

When I try to open a video ig "windows media player has stopped working.

Hi ThomasMarler,

1. the problem occurs with any particular video or videos?
2. have you made changes on the computer recently?

Method 1
I suggest you to run the fixit from the following link:

Solve the problems of Windows Media Player video and other media or library
http://support.Microsoft.com/mats/windows_media_player_diagnostic

Method 2
I suggest you to check if the necessary codecs installed for the video file it is trying to play.

Codecs: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

Note: The use of third party software or a link, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third party software or link can be resolved. Using third-party software or a link is at your own risk.

Additional information:
Play an audio or video file: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/play-an-audio-or-video-file-frequently-asked-questions

Tags: Windows

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