When I try to open the games on my Windows 7 system, I get the executable file to the games error message has stopped working.

When I try to open the games on my Windows 7 system, I get the executable file to the games error message has stopped working. I tried several times to load the games following the indications for help but the games is not accessible. My computer is a remanufactured unit that was on the lease are there steps I can take to solve problems?  Thank you

Original title: frustrated in New York

The problem seems to be the igdumd64.dll:

Fault Module name: igdumd64.dll
Fault Module Version: 8.15.10.1749
Timestamp of Module error: 4a5bdf54

The igdumd64.dll is a component of the Intel graphics driver and seems to be an older version then try to update the graphic driver Intel.

You could try the manufacturer of the computer for an updated driver, or use the following utility for intel to check a generic version:

http://www.Intel.com/p/en_US/support/detect

Tags: Windows

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