When I try to play something on the media player, it asks me to turn off windows then turn it back on.

Original title: Media Player.

When I try to play something on the media player, it asks me to turn off windows then turn it back on. But when I do that it asks the same thing again.

Hello

Thanks for choosing Microsoft Community!

You have reached the right forum. Try to solve this problem.

If I understand correctly, you have problems with Windows Media Player.

Please answer these questions to better understand the issue:

1. what operating system is installed on the computer?

2. What is the full error message?

3 is it so long as you are on Windows Media player?

It could be that the settings are incorrect on Windows Media player.

Run the troubleshooter of settings and see if that helps:

Open the troubleshooter in the Windows Media Player settings:

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Response with more information to help you further.

Tags: Windows

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