When I try to print a PDF file it does not print and goes directly to a backup of the file option.
When I try to print a PDF file it does not print and goes directly to a backup of the file option
1. don't you make changes on the computer before the show?
2. don't get any error message?
3. what version of the operating system is installed on the computer?
4 is the issue limited exclusively with printing PDF files?
5. where are you printing from PDF files?
6. What is the brand and model of the printer?
Method 1:
Run the fix it and check.
Diagnose and automatically fix problems printing and printer
http://support.Microsoft.com/mats/printing_problems/
Method 2:
Perform the steps from the link and check.
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Method 3:
You can perform the steps from the link and check if you are able to print.
Resolve PDF printing problems. Acrobat, Reader
Reference link:
Why can I not print?
Tags: Windows
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