When I try to print = I get the message "hardware 0502 problem. I never got before. How should I do?
My printer does not print. I've tried everything. The message appears on the printer, the 'problem hardware 0502.' How can I solve this problem and can you help me?
Hi Robin Orr,
Thank you for writing to Microsoft Communities. Provide the following information:
· Did you do changes on the computer before the show?
· What is the full error message?
· What is the brand and model of the computer?
· You are able to print the test page?
Follow the steps in the article, and check.
Resources for the resolution of the printer in Windows XP problems
For more information, please see this article.
Let us know if you need more assistance. We will be happy to help you.
Thank you.
Tags: Windows
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