When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes

When I try to "save under" I get a message "Initalising the root folders to display" and then the screen freezes. Sometimes when I click several times on the target folder it opens other times it does not. Any thoughts?

Hello

You try to save files using Microsoft office?

If so, this article should help you

The program stops responding when you try to open or to save a file in an Office 2002 program, in an Office 2003 program, in a 2007 Office program or in a program Office 2010

http://support.Microsoft.com/kb/313937

If its with a different program and then check if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.

Step a. refer to the article below for the procedure safe mode in Windows XP

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step b. You need to perform a clean boot to find the program that is causing and then disable or remove.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353/en-us

Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for