When I try to scan with my CanoScan N640P ex scanner I receive a message indicating the Port to the printer that is used by another device. How can I work around this problem?

When I try to scan with my CanoScan N640P ex scanner I receive a message indicating the Port to the printer that is used by another device.  How can I work around this problem?

Hi ejp70,

1. did you of recent changes on the computer?

2. to when was the last time the scanner was working fine?

3. you have any other printer\scanner connected to the computer?

If you have any other printer\scanner connected to the computer, disconnect them and check if it works.

I suggest that you uninstall and reinstall the scanner to the computer, also make sure that you install the latest drivers for scanner on Canon website.

Tags: Windows

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    ==================
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