When I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

Using Windows XP Profwssional.

(1) when I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

(2) can I use this feature when both computers are on the same network?

Hello

(1) you must configure your computer to use the remote control - see here:

http://www.winxptutor.com/raenable.htm

and don't forget to make the firewall exceptions

(2) this function works on the different network also (so a computer can be in the United States and one in Australia)

Note - a computer can have Windows XP (family or professional edition) and another may have Windows 7, Vista.

LC

Tags: Windows

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