When I try to use a MS fingerprint reader I get the message "no mapping between account names and security IDS was done."

Original title: fingerprint digital mapping

When I try to use a MS fingerprint reader I get the message "no mapping between account names and security IDS was done."

I tried the fix (http://support.microsoft.com/kb/890737?wa=wsignin1.0) without success.

Any ideas?

Hello

Have you tried to reinstall the fingerprint reader, as mentioned in the previous post article?

If your computer is on a domain, the question you posted would be better suited for the IT Pro TechNet public. I would recommend posting your query in the TechNet Forums to get help:
 
For more information, see the articles:
 

Hope the helps of information.

Let us know if you need help with Windows related issues. We will be happy to help you.

Tags: Windows

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