When I try to use transfer on a new computer, I get this error "disc importer has stopped working".

Original title: disc importer has stopped working

I run VISTA family premium, connect an external drive or insert a CD or DVD prompts "Disc importer has stopped working" normally I can bypass this nuisance, but I try to use transfer on a new computer and this error message is a program that refuses to close, and that blocks the transfer easy to work.  Help!

Hi rustycop,
 
I suggest you put your computer in a clean boot State, and check if the problem persists.
 
Note: Follow step 7 to your computer as usual.

Aziz Nadeem - Microsoft Support

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Tags: Windows

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