When I try to watch a video on the web, the video does not show it's a black screen.

I've had this laptop since 2010 and I could see the videos on the web without problem, but all of a sudden I can no longer watch videos. When I press on play video becomes black and nothing plays. I wonder what's the problem?

Hello

1 are you facing this problem with a specific Web site?
 
2. what browser do you use to surf the web?
 
3. what was the recent change in hardware or software performed on the computer before the question?
 
Please follow the links below to solve the problem.
 
Method 1
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: Follow step 7 of the article mentioned above to start the computer in normal startup, once you have completed the necessary troubleshooting.

Method 2
 
The video problems when you use Internet Explorer
 
 
Please RRSP at this link if you are using an older version of Windows media player.
 
 
I also suggest to run a network utility to verify network connectivity problems.
 
In Windows network connection issues
 
 
I hope this helps.

Tags: Windows

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