When I use Firefox, I can't stay connected to Comcast or by e-mail.

I prefer to use Firefox as my browser. For the last two weeks, I was not able to stay connected to Comcast and e-mail. I connect when I start the computer. If I leave the computer for a period of time, the screen saver comes on. When I come back, I have to reconnect. I am able to stay connected with IE, but I prefer to stay with Firefox as my favorites and contacts are stored here. I had Comcast technicians working on this problem without success. I deleted Firefox and reinstalled. I erased my historical cache and connected with Keep me signed to checked. Nothing seems to work.

Details such as websites to remember you (automatically log you) are stored in a cookie.

  • Create a cookie 'allow' except to keep these cookies, in particular in the case of secure websites and when the cookies expire when Firefox is closed.
  • Tools > Options > privacy > Cookies: Exceptions

In case you use "clear history of Firefox closing:

  • do not delete Cookies
  • do not delete Site preferences

Note that compensation "Preferences of Site" clears all exceptions for cookies, images, windows pop up, installation of software and passwords.

Deletion of cookies will delete all specified (selected) cookies, including cookies with an exception allowing you want to keep.

If clearing cookies doesn't work, then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete the other files of cookies as cookies.sqlite - journal in the profile folder of Firefox in the case where the cookies.sqlite file has been corrupted.

Tags: Firefox

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