When install or remove a product, get error cannot access the windows installer

Whenever I'm installing an update or remove a product, I get the message "Cannot access Windows Installer"

Hello

·        What are the programs you are trying to install on the system and updates?

·        Have you managed to install the updates before on the system without any problems before?

·        Remember to make any change to the system?

I suggest you follow the steps mentioned below.

Method 1:

I suggest you to check in services if the service Windows install is set to automatic. Follow the steps mentioned below.

a. Click Start--> Run--> "services.msc" [press on enter]

b. scroll down and find "Windows Installer".

c. right-click on it and choose "Properties".

d. on the properties page, verify that the "Startup type" is set to 'Automatic'

e. confirm the "Service status" is "started."

f. click "OK".

Method 2:

I suggest you unregister re-register Windows install and check if it helps. Follow the steps mentioned in the article below.

Error message "Could access the Windows Installer Service" when you install the application

http://support.Microsoft.com/kb/319624

Method 3:

I suggest you to reset the windows update components and check. Follow the steps mentioned in the article below.

How to reset the Windows Update components?

http://support.Microsoft.com/kb/971058

Method 4:

I suggest you to download and install Windows install from the link below and check.

Windows install 4.5 Redistributable

http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=5A58B56F-60B6-4412-95B9-54D056D6F9F4&displaylang=en

I suggest you follow the steps mentioned in the articles given below for further assistance.

Error message "Could access the Windows Installer Service" when you install the application

http://support.Microsoft.com/kb/319624

How to troubleshoot issues that may occur when you install, uninstall, or upgrade one program on a Windows computer

http://support.Microsoft.com/kb/2438651

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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