When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)
When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)
Hello Hans,.
You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .
Let us know if it works or not.
Thank you
Yann Arora
Tags: Adobe
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See the link below:
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Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
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You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
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Kind regards
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We have this document which includes step by step instructions
http://helpx.Adobe.com/creative-cloud/KB/missing-msvcp110dll.html
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Please see the instructions at the link below:
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If the links above does not help you, please visit Creative cloud showing the evaluation mode
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Kind regards
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I think you found the turning wheel on the Adobe CC application.
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You can also view the nets below where this issue has been addressed:
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