When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)

When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)

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Hello Hans,.

You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .

Let us know if it works or not.

Thank you

Yann Arora

Tags: Adobe

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