When stopping down to the EXP get the message "rundll.exe program does not ' and computer does not turn off. How should I do?

Can't stop it to exit the mode and get the data message may not be saved.

Hello

Windows operating system you are using?

Step 1: You can check if the same problem occurs in safe mode with network.

Please follow the link on how to start the computer in safe mode with network below.

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Step 2: Clean boot

How to set up Windows 7 to start in a "clean boot" State

http://support.Microsoft.com/kb/929135

Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

For reference:

What version of the operating system Windows am I running?

http://Windows.Microsoft.com/en-us/Windows7/help/which-version-of-the-Windows-operating-system-am-i-running

Let us know if that helps.

Tags: Windows

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