When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the
When we try to install all applications on the Cloud Office it crashes at 90%. If we run the application it works. If we try to update the application from the desktop cloud it hangs at 50%. We have already reconfigured MAC and re-installed the application of desktop application and cloud several times. The OS is Yosemite.
Hello
Please, try the following steps:
- Log out of the desktop Adobe CC application. (https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html)
- Set the "Read and write" permissions on the files of Adobe for all users in the following locations:
- / Library/Application Support /.
- /Users/ [user name] / Library/Application Support /.
- Restart the computer.
- Connect to the desktop Adobe CC application.
Kind regards
Sheena
Tags: Adobe
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