When we try to print from 1 of the 2 computers, a fax window continues to appear and does not print us.

I just replace our modem with a wireless.  I reloaded the software for our range of printers HP more e6500.  A PC prints without problems, but one has a fax window pop up on the screen when you try to print form the PC.  As he thinks that we want something instead of print fax.  How can I get rid of this fax window so that we can print?  We do not send faxes to our PC.

Hi ranamuk,

I am pleased to hear that the problem has been resolved. Have a wonderful evening.

Tags: HP Printers

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