When windows update program tries to download updates to update my computer it hangs and won't or can't down load updates.
After, it tries to download updates and can't... I see that it lists the programs that should be downloaded and next to each program, it says download failed.
I think that there is something on my computer that prevents the download. I first noticed when I tried to download the program called pc tools, and I couldn't. The Technical Department has tried to help me pc tools, but they have given up... they couldn't help me.
Is there anyone here, they might be able to help?
I'd appreciate anyone's help.
One of the most common causes of problems are Anti Virus and Anti Spyware software currently running on the computer.
You can try to disable them, and then try the updates again. Keep the firewall however.
TaurArian [MVP] 2005-2010 - Update Services
Tags: Windows
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Hello LisaQuaranto,
I suggest that you configure the computer to start in minimum mode, download the update from the Download Center and try to install the update.
To perform a clean boot on a computer that is running Windows Vista:
a. Click Start, type msconfig in the search box and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
b. on the general tab, click Selective startup.
c. under Selective startup, clear the check box load startup items.
d. click OK.
e. When prompted, click on restart.
f. after the computer starts, check if the problem is resolved.
If your problem is resolved after the clean boot, and then follow the steps in the following article to narrow down the exact source:
http://support.Microsoft.com/kb/929135
In addition, refer to the section on how to restore your computer to a Normal startup mode by following the steps under "Reset the computer to start as usual", after performing the clean boot troubleshooting.
You can download the update following the link below:
http://support.Microsoft.com/kb/968930
Thank you
Irfan H, Engineer Support Microsoft Answers -
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Change your update settings to find the problem, we > then right-click on > hide.
And don't do hardware drivers through Windows updates.
Find them in the equipment or the system direct manufacturer.
http://www.bleepingcomputer.com/tutorials/tutorial140.html
Understanding Windows Update and Extras in Windows Vista
Download updates but let me choose whether to install them - if you select this option, Vista will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.
Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.
See Update above settings to solve this problem
See you soon.
Mick Murphy - Microsoft partner
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Hello
1st thing to try is a restoration of the system in safe mode
http://www.windowsvistauserguide.com/system_restore.htm
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Using the F8 method:
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- When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
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If that does not read this information
the link below is how to download and get a vista disk startup repair, which you can start from the
http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/
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Change boot order it do dvd drive 1st in the boot order
http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/
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http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all
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Hello
There is no free and legal Vista download
Here are the different ways to reinstall Vista
Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
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Ideas:
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One thing you can try try the system restore, safe mode.
Start the computer in safe mode with networking capabilities (hold DOWN F8 while the computer starts).
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