When you look at YouTube videos the screen freezes up to wiggle the mouse

Original title: Media Player

Okay, I like listen to the videos on u tube. When I watch and listen to the screen freezes until I have move the mouse? Why?

Hello

Thanks for posting the question in the Microsoft Community!

I understand that the computer freezes watching YouTube videos. I'm sorry for the inconvenience caused to you.

(1) are you trying to watch the video online or recorded YouTube video?

(2) is the specific question of YouTube videos?

(3) the problem happens when you watch videos online of the browser?

(4) what version of Internet Explorer is installed on the computer?

(5) did you of recent changes to the computer before the show?

(6) what is the format of the video file if you downloaded from YouTube?

You can perform the following methods and check if it helps to solve the problem.

Method 1: Solve the video issues in Windows Media Player and other media or library

Method 2: Playing video files crashes or blocking Internet Explorer or Windows

http://support.Microsoft.com/mats/video_freezes_or_crashes/en-us

Method 3: Troubleshoot video using Internet Explorer

http://support.Microsoft.com/kb/2532294

Note: Perform these steps if you are faced with the question while watching videos online.

It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

Kind regards!

Tags: Windows

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