When you try to click on programs and features, updates of Windows or default programs, get error "Windows Explorer has stopped working"

I have problems with the programs and features, windows update, and default programs. An error pops up - indicating windows Explorer has stopped working or windows Explorer restarts. Each window then closes. Can youhelp identify me what is happening?

* original title - when I click on programs and features, update windows, said default programs windows Explorer has stopped working? Or reboot, then this window stops? What is going on? *

Hi Mr. Minister,

Your question is still there while in Safe Mode? If so, you try to run a SFC scan for troubleshooting the corrupted system files on your PC.

To perform a scan of the SFC, follow the steps on the following link: How to use the tool File Checker system to troubleshoot missing or corrupted system files on Windows Vista or Windows 7

Your computer may also be infected and needs to be cleaned in order to work properly. I suggest that you try the steps listed in the related post below with your question:

http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/f26f7291-d646-4870-864e-a31976df0011

You can also try a clean boot troubleshooting method to see if it helps you solve your problem.

I hope this helps.

Tags: Windows

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    Hi Kooder,

    1. when exactly to do error "windows Explorer has stopped working"?
    2. don't you make changes before the show?

    See if this article helps you to: http://support.microsoft.com/kb/937093

    Try these steps and check the result.
    Step 1: Run SFC (System File Checker) scan to find and repair missing or corrupt system files and check the result. To do this, try the following steps:
    a. visit http://support.microsoft.com/kb/929833
    b. run the scan successfully.
    c. restart the computer so that the changes take effect and check the result.

    Step 2: If the problem persists, restore the computer to an earlier time
    a. Click Start, type system restore in the search programs and files.
    b. click on the system restore, click Run as administrator.
    (c) in the System Restore dialog box, click Next.
    d. Select a restore point from the list that is dated before the problem and then click Next.
    e. on her confirm your restore point window, click Finish.
    f. check if the problem persists.

    See What is system restore?

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Use the startup clean and other methods to try to determine the cause of and eliminate
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    ---------------------------------------------------------------

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
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    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

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    ==========================================

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    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
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    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
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    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
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    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

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    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
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    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
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    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
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    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

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    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
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    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
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    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
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    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
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    Always check in the Device Manager - drivers tab to be sure the version you actually install
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    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
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    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
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    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Error "Windows explore has stopped working" when you open the file in my documents

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    Whenever I try to open a file in my documents folder, specifically a CV that I downloaded on a construction site. I get a message that windows Explorer has stopped working?

    Hi dalintn,

    1. What is the file format of the document?

    2. are you able to open documents from other locations?

    3. did you of recent changes on the computer?

    Check if the similar problem persists when you access the document from any other location on the computer.

    Method 1

    This error message can occur if there is some system files corrupted on your computer. I suggest that you run a SFC scan, which would be a system file corrupt on the computer search and replace.

    The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

    For more information please visit the link below.

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 2

    If the previous step fails then I would suggest that you do clean boot and check.

    To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    See the link below to learn more about how to clean boot.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

    Reset the computer to start as usual

    When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

    (a) click Start, type msconfig in the search box and press ENTER.

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    (d) when you are prompted to restart the computer, click on restart.

     

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Whenever I try to update, I get the message "windows Explorer has stopped working". It then seeks a solution, restarts, and immediately stops again. No error code just a constant circle. This has happened for days. I am running windows 7.

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    I think that norton or mcafee may have been preinstalled as trial versions, but I've never actually used them. Unfortunately I can't use the windows Explorer, so I can't check if they are still there.

    We will cover all the possibilities.

    1. download each of the tools for deletion below, save it to your desktop:

    Norton Removal Tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    McAfee removal tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3. After completing some you have a copy of your handy product key, uninstall all software (including LiveUpdate and Add-ons of Norton) Norton through Control Panel | Programs | Uninstall a program (or Control Panel |) Programs and features, if you are using the classic view)

    IMPORTANT! => Activate the Windows Firewall immediately after the restart.

    IMPORTANT! => Now you're "working without a net": no to ANYTHING else online (e.g., navigation, reading e-mail, chat) until you have completed the steps #4, #5 and #6 below!

    4. right click on one of the files that you saved in #1 above and select run as administrator to run the utility. DO TAP not your keyboard until the race ends, then restart.

    5. Repeat step #4 for another removal tool.

    Tips:

    -Online use another computer to download the removal tool, if necessary, then transfer it to the computer via CD, DVD, or a USB brand new, never been used (flash drive), or a summer freshly updated in shape.

    -Online start the problem in Mode safe computer, if necessary, proceed as above.

    -Online after completing all of the above, uninstall AVG Free & reboot. Now do a new installation of AVG Free 9.0, this time select the CUSTOM installation option and do NOT install (uncheck) Linkscanner Search-Shield, Active Surf-Shield, security or the email of crawl components toolbar.

    Why you don't need your anti-virus to scan your email
         http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    -Online download/run system update before running Windows Update again: http://support.microsoft.com/kb/947821

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Windows Explorer has stopped working... then restart... only when I try to delete something!

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    Search for malware that were missed, as suggests.

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    Help!

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    Why you are posting in the forum, IE?  Maybe the reason why you try to use the CP is to enter Internet Options?  If so, you can do it without the help of Windows Explorer (at least on your operating system) starting (using the Task Manager if necessary): control.exe inetcpl.cpl

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    Robert Aldwinckle
    ---

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    Hi guys

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    Hi hind Roselyne.

    Please see the next with a similar problem and possible, especially the SpiritX MS MVPthread:

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    I try to access my documents and I get a pop saying "Windows Explorer has stopped working", he spends next to her saying "windowse Explorer restarts" the box with all the options of my document is then stopped. I tried accessin while market and stop the internet, and it makes no difference.

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    Hello

    Use the startup clean and other methods to try to determine the cause of and eliminate
    the questions.

    ---------------------------------------------------------------

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Windows Explorer has stopped working error - I can't right click a folder on the desktop.

    This is my brother's computer, and they do not arrive in his account, only mine.  I have administrator rights, but it seems not to matter. This problem occurs only occasionally.  For example, I can right click on this text, copy it, then paste it.  However, if I go to the desktop and try right click on a folder to rename it, I get the error.  The error indicates that Windows Explorer has stopped working, when it says that it restarts, then the Office updates really quick. None of what I found in the forums have worked again this is why I started a new thread.  I think it might be a problem with the registry, then someone can please help me quickly find a solution?

    Note: I can not run as administrator command prompt because I can't right click, so I can't run sfc/scannow.

    We are volunteers here for the most part.

    It's a shame that we don't know anything about the distressed system but it was MS Answers owners have chosen to implement this community - do not ask basic system information when a new question is asked that make problems a lot time and frustrating.

    But now they way they choose to turn things around here.

    Maybe this will help you with your system of unspecified of brand and model with the release of unspecified Windows and Service Pack and unspecified install antivirus/antimalware:

    When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.  You can also see some errors of NAT (DEP, Data Execution Prevention).  DEP errors are reported when XP will be threatened by a program and Windows stops threatening program.  Windows should never feel threatened by the Explorer Windows (or Internet Explorer) to less that some add-on is the cause.

    Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you install the new software.

    Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

    If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.

    If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

    First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

    Download ShellExView here to see what Explorer extensions you have loaded:
    http://www.NirSoft.NET/utils/shexview.html

    ShellExView does not install anything on your computer, simply of runs and displays.

    After you launch ShellExView (shexview.exe double click) and acknowledge the security warning, adjust the column widths, so you can see everything clearly.  Under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems, which is a difficult color to see, so click on display.
    Choose the columns and move up or move down in the column of Microsoft is narrower upwards (Mount) so you can see on your screen without having to scroll left and right.

    Click on the header of column called Microsoft (it can be the way out of the right side of the screen) to sort the display (by clicking on the column heading in Microsoft) so all non Microsoft extensions are at the top and easy to see.  They will say 'No' and be marked in pink because they are not extensions Microsoft, something like this:

    Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

    If you see extensions which do not have anything that is listed under Description, Version, product name, company or have special names that looks like they might be letters and numbers just randomly, you might want to look at these first.

    You can also Google the name of a suspect add-on and see if there is any success on the Explorer accidents or mistakes DEP and what other people have done about it.

    You can Google something like:

    Windows Explorer crash

    You must complete your suspect on behalf of adds on.

    See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

    I'm not a defender of trial and error, but I can't think of another way to do...

    Right click and disable the non Microsoft extensions one at a time (or maybe in small groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition (right click).  If the Explorer starts to act normally, you'll know that some extension you just disabled in this group of 3-5 is the culprit, then you can start to enable them one by one until the Explorer fails again.

    If you recognize all the extensions that have been added or recently downloaded, start with these first.

    Disabling the extension does not uninstall the extension - it is just disabled.  You can always enable it later, so keep track of things by writing them down.

    Disable them one at a time or in small groups (to make things go faster) until your right click does not generate an error, then restart and test again to be sure.   You have disabled the last extension would be suspicious.

    You can also disable all non-Microsoft extensions, restart, test your fault condition and allow them one at a time until you find the one that generates the failure condition.

    If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.

    When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

    The hope is that you will find extensions that is causing the problem and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

    I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

    If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

    If you find the offending extension that's the problem, please let us know what it is that I can add to my list!

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